Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be longer during holidays, peak seasons, or promotional periods.
Shipping Time
Estimated delivery times:
Standard Shipping: 5–14 business days
Please note that delivery times are estimates and may vary depending on your location, customs clearance procedures, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed during checkout before payment is completed.
Free shipping promotions may be offered on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number (when available) via email.
Tracking information may take a few days to update after shipment.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, EliteGearX cannot guarantee specific delivery dates.
We are not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
EliteGearX is not responsible for orders shipped to incorrectly entered addresses provided during checkout.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact our support team as soon as possible so we can investigate the issue.
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